The following changes to Chapter 85 Rules are effective March 15, 2014. These are the same rules that were presented to the industry back in October 2013 for comment. They were recently approved by the TDLR Commission. Please read this carefully to see how the changes affect you.
Rules Amendment # 1:
§89.70. Responsibilities of Licensee--Conspicuous Notice of Booting.
(a) A booting operator that installs a boot on a vehicle must affix a conspicuous notice to the vehicle's front
windshield or driver's side window stating:
(1) that the vehicle has been booted and damage may occur if the vehicle is moved;
(2) the date and time the boot was installed;
(3) the name, address, and telephone number of the booting company;
(4) a telephone number that is answered 24 hours a day to enable the owner or operator of the vehicle
to arrange for removal of the boot;
(5) the amount of the fee for removal of the boot and any associated parking fees;
(6) that the vehicle may be towed if the boot is not removed within 16 hours;
CHANGE REQUIRED: You can now tow a vehicle after it has been booted for 16 hours. The wait time requirement was previously 24 hours.
Rules Amendment # 2:
§89.78. Responsibilities of Licensee--Prohibited Financial Benefits.
(a) Except for signs required by Texas Occupations Code §2308.301, a booting company in connection with
booting of a vehicle in a parking facility may not directly or indirectly give anything of value to a parking facility owner.
CHANGE REQUIRED: Booting companies may now provide signs to their customers just like towing companies without violating the law.
Rules Amendment # 3:
§89.79. Responsibilities of Licensee--Prohibitions Against Booting and Towing the Same Vehicle.
(a) A vehicle may not be booted and towed from a parking facility before the expiration of 16 hours [24-hours] after the initial installation of the boot.
(b) After the initial 16 [24] hour prohibition against booting and towing in subsection (a), booted vehicles may not be towed unless the booting company or booting operator placed a conspicuous notice on the vehicle informing the vehicle operator that:
(1) unless the boot [booted] is removed within 16 hours [24-hours], the vehicle may also be towed; and
(2) additional charges may be incurred for the tow and storage of the vehicle.
(c) This section is applicable to vehicles that remain booted and have not been removed from the parking facility for a continuous 16 hour [24-hour] period.
(d) This section is not applicable to a booted vehicle if the vehicle owner or operator poses an imminent threat to the booting operator, or cause, or attempts to cause, or threatens to cause damage to the immobilization device.
CHANGE REQUIRED: Booting companies may now tow a booted vehicle after it has been booted for 16 hours (changed from 24).
You can also tow a booted vehicle immediately if the boot is damaged by the consumer or there is an imminent threat to the booting operator.
Rules Amendment # 4:
§89.103. Technical Requirements--Booting Operator [Safety Clothing and] Identification.
[(a) Booting operators, as a condition of their license must comply with the protective clothing and identification policy.]
[(b) Booting operators must wear at all times when installing or assisting in the installation or removal of a boot:]
[(1) a uniform, clearly marked with the booting company name as it appears on booting company license; and]
[(2) a reflective vest, shirt, or reflective jacket at all times while installing or removing boots; the reflective vest, shirt, or reflective jacket must meet the ANSI/ISEA requirements for high visibility safety apparel.]
[(c) During daylight hours, a fluorescent shirt may be worn instead of the reflective vest or jacket; the fluorescent shirt must meet the ANSI/ISEA requirements for high visibility safety apparel.]
[(d)] When performing booting operations, all booting operators must carry and openly display the TDLR issued original booting operator license.
CHANGE REQUIRED: Booting operators are no longer required to wear company uniforms or reflective clothing while performing booting operations. This is now a company business decision.
Rules Amendment # 1:
§86.207. Licensing Requirements--Towing Operator License.
NO CHANGE REQUIRED: Language tightened to state “appropriate” license required.
Rules Amendment # 2:
§86.215. Licensing Requirements--Towing Company License Required.
NO CHANGE REQUIRED: Language tightened to state you cannot operate “as a towing company” without a towing company license.
Rules Amendment # 3:
§86.218. Department Notifications to Licensee or Permit Holder.
(a) Unless otherwise provided for by statute or this chapter, the department may send notice of department proposed actions and decisions through email sent to the last email address designated by the licensee or permit holder.
(b) A person licensed as a tow company must provide to the department , if available, a valid email address and shall maintain the email address on file with the department during the term of the license.
Rules Amendment # 3 (Continued):
(c) A person licensed as a towing operator must provide the department, if available, a valid email address and shall maintain the email address on file with the department during the term of the license.
CHANGE REQUIRED: If you have a valid email address for your Tow Company you must provide it to TDLR and keep it updated for proposed actions and decisions. Also, individual tow operators must provide their email address (if they have one) to TDLR for notification purposes. This is very important. If you don’t use email regularly, you will need to check it frequently and also check your spam filter for official TDLR emails. Southwest Tow Operators did not support making this mandatory. It is an effort by TDLR to reduce postage expenses as their budget has been cut each year for the last several years.
Rules Amendment # 4:
§86.702. Responsibilities of Licensee and Permit Holder--Change Name, Address, or Drug and Alcohol Testing Policy.
(a) A licensee or permit holder shall notify the department of changes to any of following information:
(1) change in the licensee’s or permit holder’s name no later than the effective date of the change;
(2) change of the licensee’s or permit holder’s mailing or physical address, and email address, no later than the effective date of the change;
CHANGE REQUIRED: This is related to rules amendment # 3. You must inform TDLR of a change in your email address no later than the effective date of the change.
Rules Amendment # 1:
§85.703. Responsibilities of Licensee--Notice to Vehicle Owner or Lienholder.
(a) (No change.)
(b) Notification to owners of registered vehicles. Registered owners of towed vehicles shall be notified in the following manner.
(1) Vehicles registered in Texas. After accepting for storage a vehicle registered in Texas, the VSF shall notify the vehicle's current registered owner and primary lien holder by certified mail, return receipt requested, registered, or electronic certified mail [, electronic certified, or registered mail ] within five days, but in no event sooner than within 24 hours of receipt of the vehicle.
(2) (No change.)
(c)-(g) (No change.)
(h) Form of notifications. All mailed notifications must be correctly addressed; mailed with sufficient postage; and sent by certified mail, return receipt requested,or electronic certified mail.
(1) (No change.)
(2) All published notifications shall state:
(A) the full name, street address, telephone number, and VSF license number of the VSF, and the Department’s internet address;
Rules Amendment # 1 (Continued):
(B)-(C) (No change.) (3) (No change.)
(i) (No change.)
CHANGE REQUIRED: All published notifications must now contain TDLR’s website address: www.tdlr.texas.gov. Make sure to add this item to all your PUBLISHED NOTICES.. The other change was just a language clarification, no action required. There is no change to current mailing requirements.
Rules Amendment # 2:
§85.704. Responsibilities of Licensee--Second Notice; Consent to Sale
(a)-(b) (No change.)
(c) Notice under this section must include:
(1) the information listed in §85.703(h)(1)(A)-(H) [§85.703(h)]; (2)-(3) (No change.)
(d)-(e ) (No change.
§85.704. Responsibilities of Licensee--Second Notice; Consent to Sale
(a)-(b) (No change.)
(c) Notice under this section must include:
(1) the information listed in §85.703(h)(1)(A)-(H) [§85.703(i)]; (2)-(3) (No change.)
(d)-(e ) (No change.
NO CHANGE REQUIRED: This was changed to correct the cross reference to existing statutory requirements relating to the content of signage that a VSF must display.
Rules Amendment # 3:
§85.710. Release of Vehicles.
(a) Release of vehicles. The VSF must comply with the following requirements when releasing vehicles.
(1) The VSF shall comply with all provisions of Texas Occupations Code, Chapter 2308, Subchapter J, relating to the rights of the owner of a stored vehicle, including providing the name, address, and telephone number of:
(A) each justice court in the county from which the vehicle was towed or, for booted vehicles,
the county in which the parking facility is located, or the address of an Internet website
maintained by the Office of Court Administration of the Texas Judicial System that
contains the name, address, and telephone number of each justice court in that county;
CHANGE REQUIRED: You no longer have to list the specific Justice of the Peace information for where the vehicle was towed from. You can either list ALL Justices of the Peace in the COUNTY from which the vehicle was towed, or you can list the website where the consumer can locate this information, currently: http://card.txcourts.gov/DirectorySearch.aspx. Tow hearing jurisdiction is now ANY Justice of the Peace in the COUNTY from which the vehicle was towed.
Rules Amendment # 4:
§85.726. Responsibilities of Licensee--Honesty, Trustworthiness, and Integrity.
A person licensed under this chapter must conduct vehicle storage facility operations with honesty, trustworthiness and integrity.
NO CHANGE REQUIRED: This language was added to match what is already in Chapter 86 TOWING RULES.
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