MercurySend (MercurySend.com) provides a new way for dispatch to follow up with roadside customers on quality of service via text message, it can also be used send valuable ETA messages and internal team member messages.
From any desktop, laptop or tablet dispatch can now login, create template messages, add users, and read all messages sent and received in their web based management portal.
Basically MercurySend is modern, cost effective and verifiable way for dispatchers to maintain constant communications with roadside customers.
Best of all text message reaches every cell phone model and plan making it the most reliable way to reach your customers anywhere.
According to Adam Davids Founder of MercurySend, "phone calls are now almost always ignored from a phone number people don't know, often going to voicemail that people don't listen to for days, if at all. This is a major problem for an industry that relies heavily on time critical communications, customer satisfaction, and feedback".
Dispatch can now send a text message and virtually everyone reads and replies to their text messages immediately.
The service provides dispatch with the necessary tools to follow up with customers and measure customer replies in real time.
For more information go to www.mercurysend.com/towman
